How would you implement escalation if an approver is unavailable for too long?

How would you implement escalation if an approver is unavailable for too long?

• A. Always wait for the original approver regardless of SLA.
• B. Configure escalation rules to reassign or route to an alternate approver after a SLA breach or timeout, with notifications.
• C. Remove the approval step from the workflow.
• D. Shorten the SLA so it never expires.

Answer: (B)